Privacy Policy

At Ductus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By using our website or engaging with our services, you agree to the terms and practices described in this policy.

Information Collection:

Personal Information: We may collect personal information such as your name, email address, phone number, and location when you voluntarily provide it to us through contact forms, newsletter subscriptions, or other interactions.

Usage Data: We may collect non-personal information about your interaction with our website, including your IP address, browser type, device information, and browsing activities through the use of cookies or similar technologies.

Use of Information:

Personalisation: We may use your personal information to personalise your experience, provide tailored recommendations, and communicate with you about our products, services, and promotions.

Service Delivery: We may use your information to fulfil your requests, process transactions, and deliver the services you have requested from us.

Analytics and Improvements: We may analyze usage data to improve our website, enhance user experience, and optimise our marketing efforts.

Legal Compliance: We may disclose your information if required by law, to enforce our policies, or protect our rights, property, or safety, as well as the rights, property, or safety of others.

Information Security:

We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

Third-Party Links:

Our website may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy does not cover the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any personal information.

Your Rights and Choices:

You have the right to access, update, or delete your personal information in our records. If you wish to exercise these rights or have any concerns about your information, please contact us using the information provided below.

You may choose to opt out of receiving promotional emails or newsletters from us by following the unsubscribe instructions included in the email.

Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

If you have any questions, comments, or concerns about our Privacy Policy, please contact us at jim.malek@ductus.com.au Your privacy is important to us, and we are dedicated to addressing any inquiries promptly and transparently.